By David Singletary
Have you ever really noticed a process at your business that’s been in place seemingly forever? As you take a closer look it doesn’t appear to be the best way of doing things, so you ask the logical question: “Why?”
In response, your team collectively shrugs and says, “Well…that’s how we’ve always done it.”
It’s time for a business process optimization review.
Business process reviews are important because they’re conducted by a professionally...