Lean manufacturing has a perception problem. Most manufacturers think it’s either (a) exclusively for automotive giants with unlimited resources, or (b) a management consultant’s way of saying “do more with less” while laying off half your workforce.
Neither is accurate. Lean manufacturing is a systematic methodology for eliminating waste while increasing customer value—and it’s particularly powerful for manufacturers who can’t afford to waste resources on inefficient processes.
Here’s how operations leaders at companies with $10M-$100M in revenue can implement lean principles without the enterprise budget or the consultant fees.
Lean manufacturing refines production by minimizing waste while increasing customer value. For companies, this isn’t academic theory—it’s a survival strategy.
Here’s a breakdown of this approach, applied in manufacturing businesses.
Most manufacturers define value based on what they think matters: product features, technical specifications, and manufacturing capabilities. Customers define value differently: Does it solve my problem? Is it delivered when promised? Is the price justified?
Before changing a single process, understand what customers actually pay for. This requires direct feedback—not assumptions.
Methods that work for manufacturers:
Example: A precision components manufacturer discovered customers valued delivery speed and consistency more than the expanded product specifications they’d been engineering. They were over-engineering products (adding cost) while under-delivering on logistics (losing business). Lean thinking reoriented production around what customers actually valued.
Value stream mapping charts every activity from raw materials to finished product delivery. Any step that doesn’t add customer value is a waste.
For manufacturers, this is where rubber meets road. You likely have processes that made sense five years ago but persist through inertia. Equipment is arranged based on when the facility was built rather than production flow efficiency. Quality checks were duplicated because “that’s how we’ve always done it.”
The eight categories of waste:
Overproduction: Manufacturing more than the customer demand requires. This ties up capital, increases inventory carrying costs, and risks obsolescence.
Downtime: Workers waiting for materials, equipment repairs, or upstream processes. Every minute of idle time is a loss of margin.
Transport: Unnecessary movement of materials between workstations. If components travel 200 feet across the floor between operations when they could travel 20 feet with a better layout, that’s pure waste.
Overprocessing: Using more expensive equipment than necessary, redundant quality checks, or adding features customers don’t value.
Excess Inventory: Raw materials, work-in-process, or finished goods sitting idle. This isn’t just carrying costs—it’s cash locked up that could fund equipment upgrades or business development.
Motion: Inefficient movement of workers or equipment. If operators walk unnecessary steps between operations or machines move excessively due to poor maintenance, that’s waste.
Defects: Products requiring rework or scrapping. This wastes materials, labor, and time while potentially damaging customer relationships.
Underutilized Talent: Workers in roles that don’t leverage their capabilities or insights about process improvements that go unheard.
After identifying waste, eliminate it to create a smooth production flow. Products should move continuously from one operation to the next without delays, bottlenecks, or batching.
Practical implementations for manufacturers:
Reconfigure Production Layout: Arrange workstations in sequence according to the production flow rather than departmental organization or historical facility layout. Even small changes—such as moving quality inspection stations closer to production lines to catch defects earlier—can significantly improve flow.
Balance Workload: Identify bottleneck operations and redistribute work to prevent one station from slowing the entire production. This may require cross-training workers to handle multiple operations.
Reduce Batch Sizes: Large batch sizes create inventory waste and extend lead times. Smaller batches improve flow and responsiveness to demand changes.
Standardize Work: Document best practices for each operation to reduce variation and training time while improving quality consistency.
Push systems manufacturing based on forecasts. Pull systems produce based on actual customer orders. This is just-in-time (JIT) manufacturing—products created when needed, in quantities needed.
For manufacturers, pure JIT can be risky. You lack the supplier relationships and supply chain leverage that Toyota enjoys. You can’t call suppliers and receive materials within hours.
The practical middle ground: hybrid push-pull systems. Maintain a strategic inventory of long-lead-time materials while using pull principles for production scheduling and finished goods.
This requires:
The benefit: reduced inventory carrying costs, lower risk of obsolescence, and improved cash flow. The challenge requires operational discipline and system infrastructure.
Kaizen means “good change” or continuous improvement. It’s the principle that processes are never perfect—there’s always opportunity for incremental improvement.
This is where lean becomes cultural rather than procedural. It requires every employee to identify inefficiencies and suggest improvements.
For manufacturers, this is actually easier than for enterprises. You have shorter communication chains, less bureaucracy, and faster decision cycles. When a machine operator identifies a workflow improvement, you can test and implement it within days rather than navigating layers of approval.
Implementation approaches:
Regular Kaizen Events: Schedule focused improvement sessions where cross-functional teams identify and solve specific problems. These might be quarterly events targeting particular production lines or processes.
Suggestion Programs: Create formal channels for employees to submit improvement ideas with clear evaluation and implementation processes.
Transparent Metrics: Display production metrics, quality rates, and efficiency measures where employees can see them. When workers understand how their efforts affect overall performance, they’re more invested in improvement.
Celebrate Wins: Recognize and reward employees whose suggestions lead to measurable improvements. This reinforces the culture and encourages ongoing participation.
You can’t manage what you don’t measure. Key metrics for lean implementation:
Lead Time: Elapsed time from order receipt to shipment. Lean implementation should steadily reduce this.
Cycle Time: Time to complete one production cycle. Decreasing cycle time indicates improved flow.
Inventory Turns: How many times per year inventory is sold and replaced. Higher turns indicate less capital tied up in inventory.
First Pass Yield: Percentage of products manufactured correctly without rework. Improving yield reduces defect waste.
Overall Equipment Effectiveness (OEE): Composite metric measuring equipment availability, performance, and quality. Higher OEE indicates better asset utilization.
Dock-to-Dock Time: Time from receiving raw materials to shipping finished goods. Measures overall production efficiency.
Cost of Poor Quality: Total cost of defects, rework, scrap, and returns. Should decrease as lean quality practices improve.
Track these metrics before implementation to establish baseline, then monitor ongoing improvement. Even modest gains—5-10% improvement in key metrics—translate to significant financial impact.
Lean is a systematic approach to eliminating waste and increasing customer value—principles that matter for manufacturers.
The manufacturers that thrive over the next decade won’t be those with the most advanced equipment or the lowest labor costs. They’ll be the ones that systematically eliminate inefficiency, respond quickly to customer demands, and continuously improve operations.
You don’t need enterprise resources to implement lean principles. You need operational discipline, employee engagement, and commitment to treating every process as improvable. In manufacturing, the waste you tolerate today is the profit you sacrifice tomorrow.
Wiss provides operations and financial advisory services to manufacturers implementing lean principles. Contact Wiss to discuss how lean manufacturing principles can improve your operations and profitability.