As Aiera prepared to close their $25M Series B funding round, a new CFO joined the team just as the previous CFO departed, leaving critical knowledge transfer gaps in legacy processes. The company's existing outsourced accounting support couldn't scale with their anticipated growth trajectory, creating operational risk during a pivotal moment.
Their manual invoicing process was unsustainable for the billing volume increases ahead. QuickBooks Online couldn't support multi-entity consolidation requirements, and deferred revenue schedules exceeded the system's capabilities. With investor scrutiny high and operational demands increasing, Aiera needed a strategic partner who could ensure continuity while modernizing their financial infrastructure, without disrupting the funding process or adding to internal headcount.Wiss became the institutional knowledge bridge for Aiera’s new CFO, providing hands-on support and multiple strategic planning sessions to ensure operational continuity during the leadership transition. Our team took a patient, collaborative approach, understanding that the CFO needed to focus on investor relations and strategic priorities, not operational firefighting.
We fully assumed invoicing operations, ensuring timely and accurate billing while the new CFO established their footing. Beyond maintaining day-to-day operations, our team led a strategic platform upgrade from QuickBooks Online to Rillet, a modern system purpose-built for multi-entity consolidation and complex revenue recognition.
Throughout the process, we educated Aiera’s internal team on financial best practices, provided recommendations to improve system efficiencies, and acted as a reliable liaison for any agency or regulatory requirements.
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