Maintain Positivity When Giving Employees Negative Feedback
By Kimberly Bustamante
In a classic psychology experiment, teachers were told that their students had taken an aptitude test from Harvard that would predict which students would be high achievers in coming years. The researchers did not put into place any special treatment or academic program for these students, they just told the teachers these children had been tested and found gifted.
What the teachers didn’t realize is that these tests were actually fake. The “gifted”...