by Luis Vargas
You’ve put time and effort into selecting the right IT project—naturally, you want it to be successful.
But what does “success” really mean?
Without a clear definition, knowing when and if your project is truly successful is impossible. Clear, measurable targets, also known as Key Performance Indicators, or KPIs, are critical because they provide data that helps you track your progress.
Good KPIs help evaluate the success of a particular activity and even help you...